JobsAisle
H

Service Desk Executive

HCLTech

Lucknow, India₹18,000–₹45,000/moAED 792-2.0K/moToday
IndiaExecutiveFull Time

Job Description

*Role & responsibilities:** To provide support for on call escalations and doing root cause analysis of given issue. To independently resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards, regulatory requirements and company policies Work on value adding acti