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Service Desk Analyst

HCLTech

Hyderabad, India₹18,000–₹45,000/moAED 792-2.0K/moToday
IndiaAnalystFull Time

Skills Required

English

Job Description

Skill Required: International Voice(English), Troubleshooting, Ticketing tools. - Provide Level 1 remote desktop support via phone, email, and chat for hardware, software, and network issues. - Diagnose and resolve incidents within agreed SLA timelines and ticket volumes.