Service Assistant

Exciting Opportunity: Join Ali & Sons – Body Shop Service Administrator (Motors Division)Are you organized, detail-oriented, and experienced in service administration within the automotive industry?Join Ali & Sons – Motors Division in Abu Dhabi as a Body Shop Service Administrator and play a vital role in supporting internal departments with efficiency, accuracy, and professionalism.Role PurposeTo ensure internal customers (Sales and Service Departments) receive the highest level of administrative and operational support through accurate job card management, billing coordination, reporting, and KPI tracking.Key ResponsibilitiesJob Card & Work Order ManagementOpen job cards for PDI services including Dewax/Polish, Clean & Wash for all brands.Open weekly PDI job cards for MG Motor vehicles (Dewax/Polish & Clean & Wash).Open job cards for internal Body Shop repair jobs when required.Open job cards for PDI-ADNIC claims if necessary.Ensure all work orders are properly authorized before processing.Costing & BillingComplete costing for labor, consumables, and sublet services in each job card.Create Purchase Requisitions for sublet services as per approved work orders.Prepare Proforma Invoices in a timely manner and charge to the appropriate department.Verify invoices against SAP system records before forwarding to cashier for closure.Monitor raised orders and ensure timely billing.Reporting & AdministrationMaintain accurate PDI service records.Maintain KPI reports and generate additional reports/presentations as required.Provide relief support for other administrative roles when necessary.What We’re Looking ForEducation: Bachelor’s Degree.Experience: Minimum 4 years in a similar automotive service administration role.Languages: Fluency in English and Arabic (both essential).Software Skills: Computer literate with strong system knowledge (SAP experience preferred).Why Join Ali & Sons?A professional and structured work environment.Exposure to leading automotive systems and processes.Career growth opportunities within a reputable organization.A culture built on accountability, precision, and service excellence.Ready to take the next step in your automotive career?If you are passionate about accuracy, operational support, and delivering service excellence, apply now and become part of Ali & Sons Motors Division in Abu Dhabi.#J-18808-Ljbffr