Senior Technical Project Manager - Growth

<div><h3>Building the Future of Crypto</h3><p>Our Krakenites are a world‑class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.</p><h3>What makes us different?</h3><p>Kraken is a mission‑focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.</p><p>Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.</p><p>As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry‑leading security, crypto education, and world‑class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.</p><h3>Proof of work</h3><h3>The team</h3><p>We’re looking for a technically fluent, automation‑first project manager to drive delivery across our Onboarding Platform team. You’ve shipped code before — and that background helps you navigate complex vendor integrations, earn engineering trust, and build AI‑powered workflows that actually scale.</p><p>Critically, you don’t just configure Jira: you script it. You use the Atlassian REST API or MCP to build real automations, and you know your way around workflow orchestration tools like n8n. You’ll sit at the intersection of engineering, compliance, and product — owning the full delivery lifecycle for one of our most critical customer‑facing systems.</p><p>This role operates across KYC, AML, sanctions screening, onboarding compliance, and third‑party vendor integration.</p><p>This role is fully remote. We consider candidates in across the Americas (PST–EST–LATAM timezones).</p><h3>The opportunity</h3><ul><li>Drive end‑to‑end delivery of complex, cross‑functional projects spanning customer onboarding, identity verification, KYC/AML workflows, and compliance tooling.</li><li>Build and maintain custom automations, integrations, and reporting pipelines using the Atlassian REST API and/or MCP going well beyond native Jira automation rules.</li><li>Design and deploy multi‑system workflow automations connecting Jira, Confluence, and third‑party tools; lead n8n workflow development where applicable.</li><li>Coordinate technical integration of third‑party KYC, sanctions screening, and identity providers; own timelines, SLAs, and integration quality.</li><li>Maintain ongoing capacity planning visibility model sprint and quarterly team bandwidth against roadmap commitments and surface resourcing constraints proactively.</li><li>Design and deploy AI‑assisted workflows that reduce manual overhead across compliance operations, onboarding review, and engineering coordination.</li><li>Build and manage project plans, roadmaps, dashboards, and release timelines with clear dependency mapping and risk tracking.</li><li>Align stakeholders across Engineering, Product, Compliance, Legal, Security, and executive leadership — with communication calibrated to each audience.</li><li>Facilitate standups, sprint reviews, retrospectives, and planning sessions with a bias toward systemic improvement.</li><li>Partner with external vendors to define requirements and hold them to technical and compliance standards.</li></ul><h3>Skills You Should HODL</h3><ul><li>6+ years of Technical Project Management experience in fast‑paced, cross‑functional software organizations.</li><li>Development background — prior experience as a software or data engineer; you read PRs, understand system design, and communicate business impact and risk based on development timeline changes.</li><li>Atlassian API or MCP scripting — demonstrated experience using the Atlassian REST API or MCP to build automations, custom integrations, or data pipelines beyond native Jira automation rules.</li><li>Scripting proficiency — Python, JS, bash, or similar; you write the script yourself, not just the ticket requesting it.</li><li>AI and process automation — hands‑on experience designing or deploying AI‑assisted workflows or LLM‑integrated tooling in a professional context.</li><li>Capacity planning — proven ability to model team capacity, track velocity, and translate bandwidth constraints into clear roadmap trade‑offs.</li><li>Agile and waterfall fluency — you pick the right methodology for the context, not the one you prefer.</li><li>Strong communicator — able to synthesize technical complexity into clear plans, status updates, and executive summaries.</li></ul><h3>Nice to haves</h3><ul><li>n8n — experience buildin