Senior Service Engineer - Telecom

.Senior Service Engineer - Telecom page is loaded## Senior Service Engineer - Telecomlocations: Abu Dhabi, Abu Dhabi, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: R0100539**Location:**Abu Dhabi, Abu Dhabi, United Arab Emirates**Job ID:**R0100539**Date Posted:**2025-07-24**Company Name:**HITACHI ENERGY SYSTEMS LLC**Profession (Job Category):**Engineering & Science**Job Schedule:**Full time**Remote:**No**Job Description:****The opportunity**As a responsible Senior Service Engineer, you are to carry out the execution of SLA Programs, Retrofit Upgradations, Extensions and Modifications of Control and Protection systems for assignments classified as medium or high complexity. Manage completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety requirements.**How you’ll make an impact*** Proficient in handling Telecom SDH Multiplexer, PDH Multiplexer, Wireless Router/Bridges, Switches, Routers, PABX Systems, Network Management Products.* Works as a Telecom engineer in PDH, SDH, Ethernet, MPLS-TP technologies, with tendering team to understand end client’s specifications/practices related to telecommunication products and propose a technical solution meeting the requirements.* Advice clients on maintenance and upgradation of existing installed base.* Give presentations / training on new products / solutions to internal / external customers and conduct POCs.* Represents the Service Engineering function at project meetings and design review meetings.* Implements design changes and the production of as built project documentation. Supports continuous improvement of project process and product and system design via provision of lessons learned feedback.* Supports Project Managers in issuing claims (new scope of work, cost impact, time impact, risk quantifications etc.).* Creates work plans and cost estimates for work in an area of responsibility and proactively manages this work to deliver the agreed program on time, on quality and at targeted cost.* Performs site activities focused on finalizing customer acceptance certification. Acting as the HE led for Service Engineering activities on a project. Ensures that HE is presented as a professional organization in all interactions with the customer.* Manages external organizations providing Service Engineering with equipment, systems or services (e.g. issues permit work, provides guidance on health and safety requirements and work practices, accepts as complete work done).* Coaches Associate with Service Engineers and use agreed processes and procedures to ensure that all Service Engineering activities comply with the required safety regulations and satisfy contractual requirements.* Prepare project documentation such as SAT reports, Incident reports, RCA reports, etc.* Obtain approvals from utilities/customers for Service Engineering activities of Telecom Systems.* You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.* Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.**Your background** * A bachelor’s degree or master’s degree in a relevant field is preferred.* Broad knowledge of HE systems and the technical environment.* Knowledge & experience of third-party products and systems.* Proactive coordination and reporting to Service Engineering Team Leader, Follow HE HSE safety culture and practices.* Proficiency in both spoken & written English language is required.## Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.## This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow