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Senior Service Desk Analyst

TransPerfect

Nagpur, India₹18,000–₹45,000/moAED 792-2.0K/moToday
IndiaAnalystFull Time

Job Description

OVERVIEW: Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Quality Analyst, will be responsible to support training and quality improvement within the Service Desk Operations. This role will analyze, record, report on improvement areas of members, processes, know