Senior Risk Solution Delivery Manager

DescriptionRole: Senior Risk Solution Delivery ManagerLocation: Abu DhabiRole PurposeResponsible for planning, organizing and directing the completion of specific projects for an organization while ensuring these projects are on time, on budget and within scope.Work with cross‑functional teams to develop and document a common understanding of project requirements.Manage projects and major‑task rollouts in the Risk Management sector; coordinate with vendors, business users and other stakeholders to articulate and document business requirements, change requests, data gap resolution strategies and data feeder module design and development required for risk management projects from various banking source systems.Manage projects within agreed governance structures and processes to ensure consistency of approach and efficient use of resources.Define the project KPIs and measure them throughout the project lifecycle.Determine how changing business needs will affect existing systems.Work directly with business units to develop user requirements and report specifications.Articulate and document business requirements for projects and change requests.Manage vendor service levels and quality of development.Coordinate between project and business teams during the execution of projects and tasks.Provide business with required technical support assessments and reports.Propose technical recommendations and improvements.Mitigate risks and close audit points, if any, on the applications and processes.Manage multiple initiatives and track projects/BAU requests and CRs to closure.Closely monitor incident tickets and problem tickets and close them before the breach of SLA.Understand the latest technology trends and provide improvement suggestions for products.Review vendor proposals and provide feedback to ensure completeness of scope and quality.Provide periodic reports and monthly updates on ongoing initiatives to business and PMO.Follow up with service teams/vendors for support issues and respond quickly to service tickets in a timely manner.Facilitate and UAT of projects CRs by adhering to quality control policies and guidelines.Support go‑live and post go‑live activities for projects and any releases to production.Key Accountabilities of the roleDeliver IT projects and tasks assigned for the agreed scoped business requirements within planned budget and planned time.Work with cross‑functional teams to develop and document a common understanding of project requirements.Determine how changing business needs will affect existing systems.Comply with ADIB IT processes and procedures.Ensure business continuity by conducting periodic system health check, DR rehearsal, security updates, technology updates, backups, hardware maintenance, software maintenance, license maintenance and technical design improvement to assigned systems.Support requests of information dashboards MBLs and ad‑hoc reports related to assigned systems.Maintain the service level of vendors support and quality of development.Improve awareness and keep knowledge up‑to‑date about supported systems and related IT technology solutions.CommunicationAttend all the team meetings, one‑to‑one meetings to have a high level of communication culture.Timely response to email tasks assigned and diligent follow‑up with various stakeholders.Prepare task status reports and submit to stakeholders on a timely basis.Documentation / Process OwnershipThe incumbent is responsible to comply with ADIB documentation and process standards that are defined SDLC.Information SecurityMaintain information security related to ADIB throughout the period of employment.Report any potential or actual risks or incidents affecting the security of information to the helpdesk.Specialist Skills / Technical Knowledge Required for this role8 years of Banking Domain experienceCoordinate internal resources and third parties/vendors for the flawless execution of projectsEnsure that all projects are delivered on‑time, within scope and within budgetDevelop project scopes and objectives involving all relevant stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a detailed project plan to track progressUse appropriate verification techniques to manage changes in project scope, schedule and costsMeasure project performance using appropriate systems, tools and techniquesReport and escalates to management as neededManage the relationship with the client and all stakeholdersPerform risk management to minimize project risksEstablish and maintain relationships with third parties/vendorsCreate and maintain comprehensive project documentationRequired ExperienceManager#J-18808-Ljbffr