Senior Relationship Officer Personal loans

Senior Relationship Officer Personal loansRAKBANK | United Arab Emirates | Posted Feb 13 | Full-time | NegotiableResponsibilitiesPromote and sell personal banking products, including credit cards, personal loans, and payroll accounts, to achieve sales targets.Conduct promotional activities, group meetings, and roadshows to engage potential customers and increase product awareness.Manage and achieve sales objectives, including cross-selling products from other business verticals.Adhere to all regulatory guidelines and ensure fair and ethical practices in customer dealings.Develop a deep understanding of banking products and provide tailored solutions to customer needs.Stay updated on competition offerings and sales processes, suggesting improvements and strategies.Build and maintain strong relationships with customers, ensuring fair and transparent dealings.Address customer requirements and provide the most suitable product solutions.Escalate exceptions and critical issues to senior management for timely resolution.Maintain excellent communication skills, both verbal and written, with a preference for Arabic language proficiency.QualificationsBachelor's degree in Business, Marketing, Finance, or a related field.Minimum 2 years of experience in a sales or customer-facing role, preferably in the banking or financial industry.Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.Strong negotiation and problem-solving abilities, with a customer-centric approach.Proficiency in Microsoft Office suite and other relevant sales or customer relationship management tools.Ability to work independently and manage multiple tasks simultaneously.Willingness to travel within the allocated region for promotional activities and customer meetings.Knowledge of banking products and services, with a focus on credit cards, is an advantage.Understanding of sales processes and techniques, including lead generation and customer acquisition.A proactive and self-motivated attitude, with a passion for sales and customer engagement.#J-18808-Ljbffr