Senior Product Manager

Job OverviewAs the Senior Product Manager for Operations at Mumzworld you will be the architect of our Post-Purchase engine. You will own the technical ecosystem that manages the lifecycle of an order: from the moment a seller lists a product to the second it is reconciled in our financial books. This role is about building the nervous system of Mumzworld including the OMS WMS ERP and Seller Center.Key ResponsibilitiesFulfillment & WMS Strategy: Lead the roadmap for our Warehouse Management System. Optimize picking algorithms inbound receiving and inventory QC to ensure the highest throughput at the lowest cost.ERP & Financial Integrity: Own the integration between physical movements and financial records. You will ensure every order return and lost item is accurately reflected in the ERP for automated reconciliation.Seller Center & Marketplace Ops: Build the tools that empower our partners. You will own the Seller Portal focusing on bulk catalog uploads seller-fulfilled (drop-ship) workflows and automated seller payouts.Inventory & Multi-Node Orchestration: Design logic to manage stock across internal warehouses and 3PL partners minimizing split shipments and ensuring real-time Available to Sell accuracy.Logistics & Last Mile: Lead technical integrations with regional carriers. You will focus on delivery density automated manifesting and real-time tracking from dispatch to doorstep.Reverse Logistics: Redesign the returns and refund experience ensuring seamless communication between the warehouse QC team the Seller Center and the Finance ERP.What Were Looking ForEssential Experience5 Years in Product Management: Specifically within B2C eCommerce Operations Logistics or Supply Chain tech.Subject Matter Expertise: Deep understanding of ERP (Finance/Inventory modules) WMS and Seller Center (Marketplace) platforms.Demonstrated Ability: Translate complex operational pain points (such as stock discrepancies or manual seller payouts) into scalable product solutions.Technical Depth: Proven experience with backend platforms and API integrations. You should be comfortable discussing how data flows from a Sellers API into our OMS and finally into the ERP.Analytical & BI Proficiency: Ability to analyze complex data to identify bottlenecks in the supply chain or leakages in financial reconciliation.Track Record: Proven success in driving measurable improvements in Delivery Speed SLA Adherence and Cost per Order.What Sets You ApartNon-NegotiablesDeep eCommerce experience - youve built and optimized online retail productsSelf-starter mentality - you dont need hand-holding or constant check-insBias for action - you move fast make decisions and avoid analysis paralysisMulti-tasking mastery - you can handle multiple high-priority projects simultaneouslyResults delivery - you have a proven get things done track recordThe Right Fit WillTake initiative and ownershipCommunicate proactively and keep stakeholders informedFind creative solutions when faced with obstaclesPrioritize ruthlessly and execute flawlesslyThrive in ambiguous fast-paced environmentsHigh-Impact EnvironmentDirect influence on product strategy affecting millions of customersFast-paced entrepreneurial culture with significant growth opportunitiesAccess to leadership and ability to shape company directionGrowth-Focused CultureData-driven decision making with access to comprehensive analyticsCollaborative environment with engineering operations and finance teamsOpportunity to build and scale products in a rapidly expanding marketProfessional DevelopmentWork with cutting-edge eCommerce technologies and methodologiesExposure to regional market dynamics and customer insightsCareer growth opportunities as the company scales#J-18808-Ljbffr