Senior operations specialist

About the job Senior Operations SpecialistPosition BriefThe Operation and Maintenance Expert is responsible to support DNO&Ms contribution towards achieving the Client mission and corporate objectives. This role has to provide expert advice and guidance to DNO&M Management in relation to the transformation of the Department to achieve Asset Maintenance best practice.Strategic ResponsibilitiesAdvise and support the DNO&M Management to enable DNO&M contributing towards achieving the Client mission and Corporate Strategy objectivesPlay the lead role in ensuring the Client Vision and Values becomes part of the culture of the DNO&M.Provide an ongoing review of objectives, Risks, KPIs and take actions for development and improvement.Ensure that the Departments plans and performance are within the approved budget and timescales through providing timely, accurate and complete progress reports to the DNO&M Management on the DNO&M departments performance.Ensure that highest standards of professional conduct, ethics and integrity are maintained during the execution of the responsibilities.Operational ResponsibilitiesAdvise DNO&M Management by giving expert technical, strategic and financial business advice on all elements relating to the DNO&M operations and maintenance business in QatarEvaluate and recommend on Organisation structure, policies, strategies, procedures and practices on DNO&Ms contract and performance management for the transformation of the Department.Advise on improvements on risk management, operational output and performance within various Sections to ensure DNO&M services objectives are achieved and sustained.Support DNO&M Management on strategic planning and subsequent fine tuningSupport on the day-to-day direction and work with staff to ensure high performance in line with Client Vision & ValuesSupport a customer-oriented work environment that delivers the DNO&Ms and Clients mission, vision, values, objectives and strategic plansInterpret, explain and communicate relevance of applicable laws, rules and regulations affecting the DNO&M operations and maintenance businessShare relevant knowledge and experience, understand and communicate to others the various aims, concepts, principles and practices to deliver world class DNO&Ms services within the wider Corporate and Governmental frameworkContribute to the establishment of an overall DNO&Ms plan to provide training opportunities for staff and assist in development through formal training courses, on-the-job training and sharing of knowledge and best practiceRepresent DNO&M Managements interests and act as DNO&Ms focal point on the Client Governance Committee and other Corporate wide initiatives as directed by the DNO&M ManagementAttend DNO&M / ROMD Management Team Meetings, provide input and observation in relation to DNO&Ms activities and facilitate progress of issues raisedUndertake activities as assigned by the DNO&M Management including attending or representing the Management in meetingsEnsure adherence to Health and Safety Procedures and all company policies, procedures and regulations.Perform other duties/ tasks as requiredQualificationsBachelors degree or higher-level qualification in Engineering in a relevant subjectEducation qualification obtained from North America, West Europe, AustraliaMBA and/or secondary relevant degree would be advantageChartered membership of relevant professional body preferred and would be an advantageUnderstanding of Framework Contracts Agreement are preferredCurrent/valid Qatar Driving License would be an advantagePreferably Chartered membership of relevant professional bodyExperience20 years' experience of the water/wastewater industry, ideally within the public sectorKnowledge and experience of international Operations and Maintenance best practices and how it is delivered in an OrganisationExperience of working in a multidisciplinary Organization preferably in the Middle EastKnowledge and experience in change management / business transformationKnowledge and experience in contract managementKnowledge and experience in risk and value management techniques preferredKnowledge and experience of Quality, Health and Safety, and Environment policies, procedures and regulations preferredExperience in Project Management in the Middle East and working in a multidisciplinary Organization preferably in the Middle EastAbility to influence and engage stakeholders and staff at all levels within the OrganizationAbility to deliver and support changeCompetent in Microsoft Office Packages, Microsoft Project/Primavera/Ability to communicate verbally and in writing in English is mandatory.Ability to communicate verbally and in writing in Arabic would be an advantage