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Senior Operations Manager
Ziphertech
Navi Mumbai, India₹60,000–₹160,000/mo≈ AED 2.6K-7.0K/moToday
IndiaManagerFull Time
Job Description
Manage a team of 80 to 100 FTEs to ensure efficient and effective service delivery for clients in the US/Australia region. Oversee the day-to-day operations of the contact center, ensuring adherence to established processes, policies, and SLAs. Required Candidate profile 10 to 12 yrs of exp in a lea
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