Senior Officer- Legal & Police OPS (Emiratised Role)

JOB PURPOSE: Assist in completion of all police & Legal request as per SOP by providing operational services and support.Receive fraud related enquires and investigate the case with required details like FAB card (Debit/Credit /prepaid card transaction) Account related transaction/ Pay it Wallet transaction CC TV footage request by coordinating with internal FAB fraud departments and stakeholders.Back office support to all UAE branches and departments for Accounts openings & account Maintenance related activities for Retail ELITE & GPB  (ISL & Conventional ) segment. KEY ACCOUNTABILITIES: Policies Systems Processes & Procedures Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.Always demonstrate compliance to organizations values and ethics to support the establishment of a value drive culture within the bank. Continuous Improvement Contribute to the identification of opportunities for continuous improvement and sustainability of systems processes and practices considering global standards productivity improvement and cost reduction. Reporting Assist in the preparation of timely and accurate statements and reports to meet department requirements policies and quality standards.   Qualifications : Bachelor degreeHigh School / Diploma in any discipline. 1 2 years experience in customer services / Call Centre. Candidate without experience will also be considered.Minimum 1 year experience (Preferable legal experience)Good Knowledge of bank policy and proceduresExcellent communication skill in English &/ ArabicRemote Work : NoEmployment Type : Full-time Key Skills Basic Math,Computer Operation,Physical Examinations,Military Experience,Law Enforcement,Suspension Experience,Tribal Law,Conflict Management,Security,Heavy Lifting,Public Speaking,Writing Skills Experience: years Vacancy: 1