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Senior Manager - CSM Service EV

Tata Motors

Chandigarh, India₹70,000–₹180,000/moAED 3.1K-7.9K/moToday
IndiaManagerFull Time

Skills Required

Excel

Job Description

Purpose of the Role: To lead the end-to-end customer complaint management process and oversee call center operations to ensure timely, effective, and empathetic resolutions while driving service excellence, customer satisfaction, and process improvement Job Responsibilities: 1. Complaint Management