Senior Manager_AWS,Kubernetes,Terraform,Amdocs Product C1-D1&IT Operations SME & E2E_Pune

 Define/align Operational excellence for production related activities. Track them and lead by example to achieve defined KPI’s and their SLA’s • Responsible for Incident (unexpected events disrupting IT services) and defects (issues with products or services) within an organization. This role involves proactive monitoring, prompt...