Senior Major Incident Lead — 24/7 Incident Management

A global IT services company is seeking a highly skilled Incident & Major Incident Manager with over 5 years of IT Service Management experience. This role involves managing the complete lifecycle of incidents, focusing on minimizing business impact and ensuring timely resolution during major incidents. The ideal candidate will demonstrate excellent communication, coordination, and analytical skills, leading teams in high-pressure environments to drive effective incident resolution. Applicants should have a Bachelor's degree and ITIL certification.#J-18808-Ljbffr