Senior Hospitality Professional / Guest Services Specialist

Senior Hospitality Professional / Guest Services SpecialistDubai, United Arab Emirates | Posted on 02/11/2026TownX Real Estate Development LLC is a premierproperty developer based in Dubai, renowned for crafting luxurious residentialcommunities. We are committed to excellence in design, execution, and clientexperience, consistently raising the standard of modern living in the UAE.Role SummaryWe are seeking a seasoned hospitality professional with over 5 years ofexperience in delivering exceptional 5-star guest services. The ideal candidatewill have a proven track record of creating memorable experiences, maintainingthe highest standards of service, and anticipating guest needs withprofessionalism and warmth.Key Responsibilities:Deliverpersonalized, high-quality service to all guests, ensuring a 5-starexperience at every touchpoint.Manage guestinquiries, requests, and complaints with professionalism, efficiency, andempathy.Coordinatewith internal teams to ensure smooth operations and seamless guestexperiences.Maintainthorough knowledge of services, facilities, and local attractions toprovide informed recommendations.Train andmentor junior staff in hospitality best practices and service excellence.Uphold thehighest standards of presentation, etiquette, and professionalism.RequirementsQualifications:Minimum 5years of experience in the hospitality industry, preferably in 5-starhotels, resorts, or premium guest services.Excellentinterpersonal, communication, and problem-solving skills.Strongattention to detail and commitment to delivering exceptional guestexperiences.Ability towork in a fast-paced, dynamic environment while maintainingprofessionalism.Proactive,flexible, and guest-oriented mindset.What We Offer:A dynamic,professional environment where excellence in service is valued.Opportunitiesfor career growth and skill development in luxury hospitality.A chance tocreate memorable experiences for high-profile guests.#J-18808-Ljbffr