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Senior Executive Customer Experience
Apollo 247
Gurugram, India₹18,000–₹50,000/mo≈ AED 792-2.2K/moToday
IndiaExecutiveFull Time
Job Description
*Core Responsibilities** Grievance & CEO Escalations End-to-end ownership of grievance and CEO escalated cases Handle sensitive, high-risk issues with empathy, accuracy, and speed Ensure closure within defined TATs with zero leakage Apply goodwill resolutions as per policy and judgment Social Me
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