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Senior Executive Customer Experience

Apollo 247

Gurugram, India₹18,000–₹50,000/moAED 792-2.2K/moToday
IndiaExecutiveFull Time

Job Description

*Core Responsibilities** Grievance & CEO Escalations End-to-end ownership of grievance and CEO escalated cases Handle sensitive, high-risk issues with empathy, accuracy, and speed Ensure closure within defined TATs with zero leakage Apply goodwill resolutions as per policy and judgment Social Me