Senior Designer

WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the worlds best places to work. We are currently the #1 ranked consulting firm onGlassdoors Best Places to Worklist and have maintained a spot in the top four on Glassdoors list since its founding in 2009. Extraordinary teams are at the heart of our business strategy but these dont happen by chance. They require intentional focus on bringing together a broad set of backgrounds cultures experiences perspectives and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.WHO YOULL WORK WITHYoull join our Design experts within theAI Insights & Solutionsteam. This team is part of Bains digital capabilities practice which includes experts in analytics engineering product management and this multidisciplinary environment youll leverage deep technical expertise with business acumen to help clients tackle their most transformative challenges. Youll work on integrated teams alongside our general consultants and clients to develop data-driven strategies and innovative solutions. Together we create human-centric solutions that harness the power of data and artificial intelligence to drive competitive advantage for our clients. Our collaborative and supportive work environment fosters creativity and continuous learning enabling us to consistently deliver exceptional results.WHERE YOULL FIT WITHIN THE TEAMCommon stages of work include:Discovery:Help clients understand the business user and technology landscape. Identify priorities and assess risks to generate a transformative path forward.Ideation:Use design principles to guide ideation continue to refine priorities and focus on highest potential opportunities.Design and Validate:Create concept experiences and value propositions for products/services based on deep user ethnography to bring an idea to life whilst also testing customer desirability commercial viability and tech feasibility.Create and Launch:Build experiences products services and launch full-scale new businesses/business models.Scale:Drive commercial growth of the corporate startup product or service.We work with our clients to fully understand the impact of digital on their business and set priorities that will transform their vision into value creation and help them create new innovative businesses.Designers are experts in discovering and defining the right opportunities for users and businesses. They apply Design Thinking processes to reframe business and organizational problems around the collective needs of users. Designers bring deep expertise in design research and concepts translating insights into innovation and business growth opportunities.WHAT YOULL DOLead the full strategic design process hands on to transform customer insights into impactful opportunities for growth and transformationLead qualitative research and synthesize learnings from both qualitative and quantitative sources into actionable insights and tangible artifacts (e.g. personas customer journey maps opportunity maps service blueprints)Co-facilitate ideation workshops and creative sessionsEnvision and conceptualize new business ideas and services with game-changing potential and bring them to life through creative storytellingIteratively design and refine solutions through low- to high-fidelity prototypingDesign and run experiments tests and pilots to validate/evaluate new products services or businessesWork closely with project management to support cross-functional process management and project delivery and ensure that AIS delivers successfullyHelp ensure that AIS is successful at delivering high-impact resultsOwn an end-to-end deliverable and work with the supervisor to drive workstream success; help identify prioritize and execute on highest value add activitiesConsistently help build alignment on project priorities and backlog; enable seamless relationship with multi-disciplinary project team e.g. management consultants data scientists engineers etc.Effectively collaborate with co-create with and influence multiple stakeholders (project team client team experts outside partners)Help to bring Bain to the next level as a businessEnhance AIS brand through support of external marketing activitiesPlay an active role in the recruitment of new design talent across EMEABuild the AIS knowledge base by capturing learnings from client engagementsTeach and transfer knowledge expertise and capabilities to Bain teams and client teamsServe as a mentor and coach for more junior members of the (design) teamContribute to AIS culture creation and take on team office or firm initiatives as part of the EMEA AIS teamABOUT YOU4-6 years of hands-on experience shaping digital products services customer experiences and/or new value propositions (or equivalent experience) in roles such as Service Designer or CX/Digital Product Design