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Senior Data Administrator (Fixed Term Contract) Dubai Campus
Heriot-Watt University
Dubai, UAEAED 3,500-8,000/moToday
UAEEducation & TrainingFull Time
Skills Required
ExcelErpCommunicationCustomer Service
Job Description
Purpose of RoleThe Senior Data Administrator will have lead responsibility for supporting Registry & Academic Services (RAS) data requirements with particular emphasis on regulatory compliance datasets and institutional performance reporting. This includes the management, analysis and assurance of annual retention and progression data statutory and regulatory data returns to external regulators and complex ad hoc data requests that support institutional decision‑making.The role will provide specialist expertise in regulatory and student data ensuring accuracy, consistency and alignment across university systems. Acting with a high degree of autonomy the postholder will support regulatory compliance obligations, mitigate data‑related risk and enable evidence‑based initiatives that enhance the student experience, retention and progression outcomes.Summary of Key Duties and ResponsibilitiesWorking closely with the Academic Quality Manager and Deputy Head of Registry (Dubai) and wider Registry Academic Quality and Professional Services teams the postholder will:Regulatory and Compliance Data ManagementTake operational responsibility for the collation, validation, reconciliation and assurance of data submissions to:Ministry of Higher Education and Scientific Research (MoHESR)Knowledge and Human Development Authority (KHDA)Other regulatory bodies as requiredInterpret evolving regulatory data requirements ensuring that institutional datasets remain compliant, accurate and submission ready.Act as a key point of contact for regulator‑driven ad hoc data requests exercising judgement in prioritisation and risk management.Institutional Reporting and AnalysisLead the production and quality assurance of retention and progression datasets for the Dubai campus ensuring data integrity.Support the development of analytical outputs that inform student experience initiatives, performance monitoring and compliance KPIs.Identify data anomalies, trends and risks escalating issues and proposing solutions where appropriate.Systems Processes and DocumentationMaintain and enhance data definitions, processes and documentation to ensure transparency, consistency and audit readiness.Work with University systems (e.g. Banner and associated reporting tools) applying specialist system knowledge to improve data accuracy and reporting efficiency.Proactively keep abreast of developments in data systems, regulatory platforms and reporting tools relevant to the role.Stakeholder Engagement and InfluenceCollaborate with academic and professional service departments requiring complex or sensitive data support, providing expert guidance and interpretation.Communicate effectively with colleagues across the global institution particularly teams based in Dubai and Edinburgh to ensure alignment of data standards and reporting expectations.Attend and contribute to regulatory data workshops, briefings and training, disseminating key updates and implications to relevant stakeholders.Continuous Improvement and Project WorkContribute to process improvement initiatives that strengthen data governance, reduce compliance risk and improve reporting efficiency.Undertake complex data‑related projects as agreed requiring independent planning, analytical judgement and stakeholder coordination.Education Qualifications & ExperienceEssentialA first degree or equivalent featuring significant relevant numerical and analytical content with experience of working with dashboards in MS Power BI and submission portals.Excellent IT skills with experience across the MS Office suite and in particular advanced working knowledge of PowerBI (or similar BI and visual analytics platform) and Excel.Demonstrable experience of extracting, analysing and interpreting data to produce reports and dashboards in support of management activities.Excellent written and oral communication skills including data visualisation and presentation skills with the ability to present complex management information in an accessible way for a diverse audience.Analytical problem‑solving skills.Well‑developed interpersonal skills.Demonstrable excellent customer service with a professional and proactive approach.Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment.DesirableAt least two years experience working with a medium level of autonomy and responsibility in a management information role.Experience of working in Higher Education in a similar management information / planning environment as outlined above.Required ExperienceSenior ICEqual Opportunity StatementHeriot‑Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.Application ProcessPlease
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