Senior CRM Associate — Defects Liability Lead

A leading development company in Dubai seeks a Senior Associate for Customer Relations Management. The role involves overseeing customer concerns post-handover during the Defects Liability Period, ensuring timely resolutions and maintaining customer satisfaction. Candidates should be well-versed in defect rectification processes, have a Bachelor's degree, and 2-3 years of relevant experience. Strong communication skills and proficiency in CRM tools are essential. Fluency in English is required, with Arabic language skills considered a plus.#J-18808-Ljbffr