Senior Business Development Representative

OverviewGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Key ResponsibilitiesDrive outbound prospecting across strategic accounts in North Africa through calls, email, LinkedIn and targeted campaignsIdentify research and engage key decision-makers within enterprise and mid-market organizationsPartner closely with Account Executives to support account-based strategies and territory developmentQualify inbound and marketing-generated leads to convert into sales-qualified opportunitiesArticulate the value of Genesys cloud and CX solutions aligned to customer challengesGenerate consistent high-quality pipeline aligned to regional revenue goalsMaintain accurate activity tracking opportunity management and reporting in SalesforceMeet and exceed KPIs related to meetings booked, pipeline generated and opportunity conversionSkills & Qualifications35 years of experience in a BDR SDR or Inside Sales role within SaaS CX cloud or technology environmentsFluent in French (essential) and professional proficiency in EnglishStrong understanding of North African markets and business cultureProven track record of outbound prospecting and pipeline generation successComfortable engaging mid-to-senior level stakeholders in complex organizationsStrong communication organizational and time-management skillsExperience with Salesforce LinkedIn Sales Navigator and modern sales engagement tools preferredMust currently reside in the UAE with legal authorization to workWhy Join GenesysBe part of a global leader in customer experience technologyPlay a critical role in expanding a high-growth regionCompetitive compensation with performance-based incentivesClear career development pathways within a global sales organizationCollaborative diverse and inclusive team environmentIf a Genesys employee referred you please use the link they sent you to apply.About GenesysGenesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.Reasonable AccommodationsIf you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .You can expect a response within 24-48 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodations, such as application follow-ups or resume submissions, may not receive a response.EOE StatementGenesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expression marital status domestic partner status national origin genetics disability military and veteran status and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.Required Experience: Senior IC#J-18808-Ljbffr