Senior Business Analyst

Industry: Healthcare IT / HealthTech / Digital HealthEmployment Type: Full-TimeRole PurposeWe are looking for a Senior Business Analyst to play a pivotal role in shaping and delivering healthcare technology and analytics initiatives across the UAE. This position goes beyond classical business analysis: the successful candidate will operate as a trusted advisor to business and clinical leadership, and as a core member of the Data Intelligence & Value Creation function, converting complex healthcare data into tangible operational and commercial outcomes.You will work closely with clinical operations, finance, commercial teams and technical delivery squads (data engineering, BI, product and software) to identify opportunities where data insights can drive measurable value — including measurement and evaluation, program management, performance improvement, cost reduction, deep dive into patient journey enhancement and the creation of new solution offerings that generate revenue and market differentiation.Key Outcomes ExpectedWithin the first 6–12 months, the Senior Business Analyst is expected to:Establish a strong understanding of healthcare workflows and available datasets (clinical, operational, financial).Define and standardize KPI frameworks and reporting structures aligned with leadership priorities.Translate insight areas into initiatives with clear business cases and benefits realization metrics.Create repeatable mechanisms to identify “insight-driven leads” — opportunities for new products, upsell/cross-sell, partnerships, or service offerings.Strengthen the bridge between stakeholders and data/tech teams by improving requirements quality, reducing rework, and accelerating delivery cycles.Core Responsibilities1) Business Analysis Leadership (End-to-End)Lead discovery and analysis efforts across healthcare IT and analytics programs, from initial problem definition through delivery and benefits tracking.Facilitate structured stakeholder workshops (clinical, operational, executive) to surface pain points, value opportunities, and adoption risks.Produce high-quality documentation and artifacts such as:BRDs / FRDs / PRDs (as applicable)Epics and user stories with acceptance criteriaProcess maps (AS-IS / TO-BE) using BPMN/UMLData requirement specifications, reporting definitions, and KPI dictionariesGap analysis, dependency mapping, and impact assessmentsAct as a quality gatekeeper for requirements: ensuring clarity, testability, traceability, and alignment to business objectives.2) Data & Insights-to-Value (Data Team Embedded Role)Operate as a business-facing member of the data team, translating stakeholder questions into analytical hypotheses and measurable metrics.Work with BI/data engineering teams to define data pipelines, semantic layers, dashboards, and self-service reporting structures.Identify Population Health Management driven value creation opportunities, as the Hyper-personalized patient program such as reducing avoidable utilization, optimizing care pathways, and improving outcomes that enhance payer/provider performance targets.Convert the program findings into repeatable solution offerings (e.g., “Diabetes Performance Command Center”, “Readmission Reduction Analytics Pack”, “Care Gaps Automation Module”).Analyze trends across healthcare datasets (examples below) to identify meaningful improvement or monetization opportunities:Patient flow and wait-time bottlenecksUtilization and capacity planning (beds, clinics, OT, staff)Revenue cycle leakage (denials, billing delays, coding patterns)Readmission and high-risk cohort patterns (population health)Appointment no-shows and scheduling efficiencyMedication, lab, imaging turnaround times (where applicable)Convert insights into actionable recommendations with clear benefit statements:Efficiency gains, cost reduction, risk reduction, experience improvement, revenue enhancement.Drive “value realization” discipline by defining baseline metrics, target states, and measurement methods for initiatives.3) Commercial Enablement & Lead Generation from InsightsPartner with commercial/strategy leadership to translate analytics findings into “lead opportunities” — new engagements, upsell opportunities, and solution propositions.Identify patterns that can be packaged into repeatable offerings (e.g., operational performance analytics, revenue cycle dashboards, compliance reporting packs).Support go-to-market activities by producing:Insight narratives and value propositionsPitch-ready KPI packs and case study outlinesRequirements and scope definitions for new offeringsOpportunity assessment / feasibility studies for potential clientsAct as a conduit between client needs and internal product/solution roadmap, ensuring insight-driven initiatives become scalable assets rather than one-off deliverables.4) Healthcare Domain Alignment & Regulatory Considerations (within UAE)Ensure requirements and solutions align with UAE healthcare environment and regulatory needs (as a