Senior Analytics Consultant

Job Description As a Business Analyst at our company, your role will involve a variety of responsibilities aimed at improving operational efficiency and decision-making processes. **Role Overview:** You will be responsible for developing dashboards to monitor various goals such as Implemented, Velocity, Quality, Gong, and C-Sat. By identifying trends, gaps, and opportunities, you will play a key role in enhancing consultant productivity and implementation outcomes. Additionally, you will collaborate with GoLive leaders to evaluate and enhance important processes, from onboarding to case management and implementation lifecycle. Your expertise will be crucial in leading quantitative analyses to identify operational bottlenecks and provide clear recommendations for improving throughput and reducing customer friction. Furthermore, you will contribute to strategic decision-making by building models and scenario analyses to support investment decisions, staffing plans, and process changes. Your ability to work with partners across different departments will be essential in aligning with GoLive priorities. Moreover, you will be responsible for packaging and presenting analytical findings to a diverse audience, ranging from consultants to senior leadership. Your role will also involve translating complex data into compelling narratives that promote the adoption of OpEx-led projects. Lastly, you will document analytical frameworks and support the development of self-service tools for leaders. **Key Responsibilities:** - Develop dashboards to monitor goals such as Implemented, Velocity, Quality, Gong, and C-Sat - Identify trends, gaps, and opportunities for improvement - Partner with GoLive leaders to evaluate and enhance processes - Lead quantitative analyses to assess operational bottlenecks - Build models and scenario analyses to inform investment decisions and process changes - Collaborate with partners in Sales, Product, and Engineering - Package and present analytical findings to a diverse audience - Translate complex data into compelling narratives - Document analytical frameworks and support self-service tools development **Qualifications Required:** - 7+ years of experience in business analysis, data analytics, or operations strategy - Proficiency in analyzing complex datasets using Excel, SQL, and Power BI - Experience with process improvement methodologies and implementation life cycles - Familiarity with performance benchmarking and workforce optimization - Strong communication and collaboration skills - Ability to apply business insights to improve operational processes and customer-focused outcomes - Experience in working with ambiguous problems and structuring data-driven analyses - Systems thinking and the ability to understand the broader organizational impact of individual improvements - Proficiency in identifying data patterns and using insights to recommend improvements As a Business Analyst at our company, your role will involve a variety of responsibilities aimed at improving operational efficiency and decision-making processes. **Role Overview:** You will be responsible for developing dashboards to monitor various goals such as Implemented, Velocity, Quality, Gong, and C-Sat. By identifying trends, gaps, and opportunities, you will play a key role in enhancing consultant productivity and implementation outcomes. Additionally, you will collaborate with GoLive leaders to evaluate and enhance important processes, from onboarding to case management and implementation lifecycle. Your expertise will be crucial in leading quantitative analyses to identify operational bottlenecks and provide clear recommendations for improving throughput and reducing customer friction. Furthermore, you will contribute to strategic decision-making by building models and scenario analyses to support investment decisions, staffing plans, and process changes. Your ability to work with partners across different departments will be essential in aligning with GoLive priorities. Moreover, you will be responsible for packaging and presenting analytical findings to a diverse audience, ranging from consultants to senior leadership. Your role will also involve translating complex data into compelling narratives that promote the adoption of OpEx-led projects. Lastly, you will document analytical frameworks and support the development of self-service tools for leaders. **Key Responsibilities:** - Develop dashboards to monitor goals such as Implemented, Velocity, Quality, Gong, and C-Sat - Identify trends, gaps, and opportunities for improvement - Partner with GoLive leaders to evaluate and enhance processes - Lead quantitative analyses to assess operational bottlenecks - Build models and scenario analyses to inform investment decisions and process changes - Collaborate with partners in Sales, Product, and Engineering - Package and present analytical findings to a diverse audience - Translate complex data into compelling narra