Senior Account Manager

Job PurposeA dynamic and results-driven Account Manager to drive end-to-endsales ownership – from prospecting and lead generation (hunting 60-70%)to account management and upselling (farming 30%), ensuring smoothexecution across the entire sales lifecycle including deal closure, projectcoordination, and payment collection.QualificationBachelor or equivalentExperience8-10 years of experience in B2B sales, preferably in System Integration, IT services, or technology solutionsResponsibilitiesSales Hunting (New Business Development)Identify and target new enterprise customers for IT solutions (Digital Transformation, AI, IT infrastructure, software, networking, security, cloud, etc.).Develop and qualify leads through research, cold calls, industry events, referrals, and digital campaigns.Build and maintain a strong pipeline aligned with quarterly and annual sales targets.Manage and grow existing client accounts by maintaining strong relationships, understanding evolving needs, and identifying upsell/cross-sell opportunities.Act as a trusted advisor and liaison between the customer and internal delivery/support teams.Solution Selling & Deal ClosureUnderstand client requirements, map them to suitable offerings, and craft compelling value propositions.Coordinate with pre-sales, technical, and delivery teams to design and propose optimal solutions.Lead negotiations, prepare proposals, and drive deal closure.Sales Operations & ExecutionTrack and manage the entire sales cycle – from lead capture, proposal submission, POC/demo coordination, and project kickoff to implementation monitoring.Ensure timely documentation and compliance with internal sales processes.Payment Collection & Revenue AssuranceCoordinate with finance and project delivery teams to ensure timely invoicing and payment collection.Resolve billing issues or client escalations related to project delivery or commercial terms.Key Metrics / KPIsNew customer acquisitionRevenue from new and existing accountsCustomer satisfaction and retentionDays Sales Outstanding (DSO) / Payment collection cycleMandatoryBachelor’s degree in business, Engineering, or related field; MBA is a plus.8-10 years of experience in B2B sales, preferably in System Integration, IT services, or technology solutions.Proven track record in both new business development and account management in UAE MarketStrong understanding of IT infrastructure, networking, cloud, or software integration.Excellent communication, negotiation, and relationship-building skills.#J-18808-Ljbffr