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Security Consultant - Siem L2 Admin

IBM

Mumbai, IndiaCompetitive SalaryToday
IndiaConsultantFull Time

Skills Required

Customer Service

Job Description

\ Provide technical inputs for monthly customer service review reports and contribute to the creation of Service Improvement Plans. \ Monitor ticket queues, ensuring timely updates and comprehensive closure summaries. \ Apply expertise in Incident, Change, Problem, Service Request, and Configuration