Saudi CX Advocate&Voice of the Customer

A customer-focused company is seeking a Customer Experience Specialist in Saudi Arabia to serve as the main point of contact for customers. The ideal candidate is a Saudi National who possesses strong communication skills in both Arabic and English, along with the ability to handle customer complaints and queries effectively. Responsibilities include conducting interviews, facilitating focus groups, and collaborating with internal teams to enhance customer satisfaction. This is a vital role in achieving positive customer relationships and improved service delivery.#J-18808-Ljbffr