Sales & Operations Support Executive

We are seeking a highly motivated and detail-oriented Sales & Operations Support Executive to support our sales and operations team in the trading of cement steel and other construction materials. The role involves preparing quotations, coordinating shipments handling documentation, supporting collections and assisting in sourcing and business development activities. The ideal candidate must be proactive, organized and capable of troubleshooting operational issues efficiently.DUTIES AND RESPONSIBILITIESSales & Commercial SupportPrepare and issue quotations, offers and sales-related documents.Follow up with customers on quotations, confirmations and orders.Support the sales team in day‑to‑day commercial activities.Payments & CollectionsFollow up on payments, collections and outstanding receivables with customers.Coordinate with internal finance and operations teams to ensure timely collections.Maintain accurate records of payment status.Operations & Shipping CoordinationPrepare and provide all required shipping and commercial documents for shipments arriving at port including but not limited to:InvoicePacking ListBill of LadingCertificate of OriginTest Reports / Quality Certificates (if applicable)Coordinate with freight forwarders, shipping lines, port agents and customers.Track shipments and proactively resolve any operational or documentation issues.Meetings & CoordinationArrange internal and external meetings including sending meeting invitations and preparing agendas when required.Maintain proper follow‑up and action points after meetings.Research & Business Development SupportConduct market research to identify:New suppliers and sourcesNew products and opportunities related to construction materialsSupport product and supplier development initiatives.Samples & Technical CoordinationArrange the dispatch of samples to customers or consultants.Coordinate with suppliers and logistics teams for sample preparation and delivery.Problem Solving & TroubleshootingProactively identify and resolve operational, documentation and coordination issues.Support the team in handling urgent or unexpected situations efficiently.ESSENTIAL AND DESIRABLE SKILLSExperience in trading construction materials cement steel or commodities is preferred.Strong organizational and multitasking skills.Excellent communication skills (written and verbal).Ability to work under pressure and meet deadlines.Highly motivated, proactive and solution oriented.Strong follow‑up and coordination abilities.Proficient in MS Office (Excel, Word, Outlook).Ability to work within a team and follow reporting lines.Behavioral CompetenciesDetail‑oriented and well organizedStrong sense of ownership and responsibilityAble to handle troubleshooting and operational challenges independentlyTeam player with a positive attitudeRequired ExperienceJunior IC#J-18808-Ljbffr