Sales manager-industrial automation services

Join our dynamic team as a the Sales Manager -Industrial Automation Services is responsible for driving growth of Industrial Automation and digitalization services across Qatar & Kuwait, supporting customers in Oil & Gas, Manufacturing, Water, Utilities, Infrastructure, Transportation, and Buildings.The role combines strong technical pre‑sales expertise with services sales execution, focusing on automation install base services, modernization, digital services, and lifecycle support, while acting as a trusted advisor to customers on operational efficiency, reliability, and digital transformation.Key ResponsibilitiesTechnical Expertise & Solution ConsultingDevelop and maintain deep technical understanding of Industrial Automation platforms, services, and architectures.Stay current with industrial automation technologies, standards, and market trends.Act as a technical advisor to customers, addressing operational, efficiency, reliability, and digitalization challenges.Customer Engagement & Opportunity DevelopmentEngage customers to assess technical requirements, operational challenges, and business needs.Identify and develop new IA services opportunities across existing install base and new customers.Build and maintain strong professional relationships with key decision makers, influencers, and engineering teams.Solution Presentation & Value PositioningCreate and deliver technical presentations, demonstrations, and service proposals that clearly articulate value.Position Industrial Automation services including: Modernization and retrofit services, AMC and lifecycle service contracts, digital services and remote support, training and capability development. Support customers with technical clarifications during tender and proposal stages.Pre‑Sales Technical Support & Po CsProvide pre‑sales technical support, addressing customer questions on solution functionality, compatibility, and performance.Collaborate with customers and internal teams to design and execute Proof of Concepts (Po Cs) where required.Ensure proposed solutions align with technical feasibility, standards, and best practices.Services Business Development & Sales ExecutionDrive the Industrial Automation Field Services business growth, focusing on prescription and solution selection, install base penetration and lifecycle and recurring services.Coordinate tenders, quotations, and proposals with relevant internal divisions, ensuring compliance with company processes, on‑time submission and customer satisfaction.Achieve agreed monthly and yearly order and sales targets.Knowledge Transfer & Internal EnablementSupport product and solution knowledge transfer to sales and account teams.Enable teams to effectively position IA services and value propositions.Market Intelligence & RepresentationMonitor competitive landscape and market trends to support effective positioning.Represent the company at customer meetings, industry events, and forums.Maintain accurate CRM reporting for pipeline, opportunities, and account activities.Required Technical CompetenciesStrong technical knowledge of: PLCs, RTUs, VFDs, SCADA and HMI systemsIndustrial field testing and commissioning.Solid understanding of: Industrial communication protocols (Modbus, DNP3, OPC DA/UA, IEC 61850)L2 & L3 industrial network design.Experience with Schneider Electric automation platforms: Modicon PLCs, SCADA Pack / RTU solutions.Knowledge of: Industrial cybersecurity fundamentals and Automation install base services and lifecycle support.Qualifications & ExperienceBachelor’s degree in electrical or communication engineering.8+ years of experience in Industrial Automation technical sales or services sales.Proven experience across Oil & Gas, Manufacturing (MMM), Water & Utilities, Infrastructure, Transportation, Buildings.Strong knowledge of install base business, including: Modernization, Retrofitting, AMC, Digital services, Training services.Experience in the Qatar & Kuwait market is strongly preferred.Certifications (Advantageous)AVEVA SCADA / CSI CertificationISA/IEC 62443 Cybersecurity certificationFunctional Safety Systems knowledgeAdvanced HMI / Situational Awareness conceptsBehavioural & Commercial CompetenciesStrong problem‑solving and analytical skills.Ability to translate complex technical concepts into customer‑friendly value.Excellent communication and presentation skills.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world