Sales Engineer

Who We AreWe help to create icons. We help to build marvels. Our products feature in some of the most iconic buildings in the world.RAK Ceramicsis one of the largest ceramics brands globally, specializing in ceramic and gres porcelain wall and floor tiles, sanitaryware, faucets, and tableware. Headquartered in the United Arab Emirates, we serve clients in over 150 countries through operational hubs in Europe, the Middle East and North Africa, Asia, North & South America, and Australia.With over 12,000 employees from 40+ nationalities, we are a truly global and diverse organization. RAK Ceramics is publicly listed on the Abu Dhabi Securities Exchange (ADX) and the Dhaka Stock Exchange.The RoleWe are looking for a Sales Engineer to join our Export Sales / Projects team. This role will focus on driving project sales across export markets by combining strong technical expertise with commercial acumen. The position plays a critical role in supporting specifications, developing technical proposals, and engaging with customers to convert opportunities into successful sales outcomes.This role requires a high level of ownership, independent execution, and the ability to manage complex project requirements while working closely with internal and external stakeholders.What You Will Be DoingSupport project sales by identifying customer requirements and technical needs across export marketsDeliver product presentations and demonstrations tailored to project specificationsPrepare and present technical proposals, including drawings, compliance details, and pricing inputsProvide specification support to architects, consultants, and customers during project developmentMaintain strong technical knowledge across tiles, sanitaryware, and faucets product categoriesCollaborate with internal teams (sales, product, QA/QC, technical) to ensure smooth project executionSupport sales closure through technical validation and customer confidence buildingProvide post-sales technical support, including site-level issue resolution and clarificationsTrack opportunities, maintain CRM/ERP updates, and support pipeline reporting and forecastingContribute insights for business reviews and continuous improvement initiativesWhat We Are Looking ForSome of the key competencies required for the role include:FunctionalStrong technical sales and specification management capabilitySolid understanding of product application within building materials (tiles, sanitaryware, faucets)Experience supporting project sales and working with consultants and contractorsProficiency in CRM tools, ERP systems, and MS OfficeAbility to translate technical concepts into customer-friendly solutionsBehaviouralStrong presentation and communication skillsCustomer-centric with a problem-solving mindsetGood influencing and stakeholder management skillsCommercial awareness and negotiation abilityStructured, proactive, and execution-focusedOur Ideal MatchBachelor’s degree in Civil, Mechanical, Electrical Engineering, or a related field6–8 years of experience in sales engineering or technical sales, preferably within ceramics, tiles, sanitaryware, faucets, or building materials industriesExperience in project sales or specification-led environmentsExposure to working with architects, consultants, and large-scale projectsFluency in English is mandatory; Arabic is an advantageWillingness to travel extensively (up to 50% regionally and internationally as required)Equal Opportunity StatementRAK Ceramics is an Equal Opportunity Employer.We do not discriminate on the basis of race, colour, religion, gender, nationality, disability, age, or marital status.#J-18808-Ljbffr