Sales colleague - duty free

About the job Sales Colleague - Duty FreeWe are looking for a result-driven"Sales Colleague"for a Duty Free based in one of the Gulf Countries in the Middle East, with excellent interpersonal skills to provide the highest levels of customer service to all customers. The candidate must be Fluent inRussian and Englishlanguage. You will be responsible for selling our products/services to customers and generating revenue for the company. To add, the successful candidate shall meet the customers needs through selling items, giving great service to passengers and promoting the company's Duty Free.Sales Colleague Key Responsibilities and Duties:Meet and exceed sales targets by identifying customer needs. offering relevant products/services and maintain the highest level of accuracy when checking and counting goodsBuild and maintain strong customer relationships to ensure customer satisfaction and loyaltyMake a continuous effort to have the best sales results for the department & meet all sales targetsProduct knowledge training when required to attend, 100% attendance is a mustEnsure the merchandise is displayed in an attractive and enticing manner to customers.Take part in Duty Free stock-takes and always ensure that a replacement sales assistant is available before leaving for breaks while on duty.Process customers transactions efficiently, ensuring minimum time spent processing and packing at the POS.Handling money/ credit cards and any form of payment in a safe, secure and responsible manner.Ensure that the retail policies and procedures are properly implemented in the Duty Free (HR Manual).Keep up-to-date with product knowledge and industry trends to provide customers with accurate and relevant informationCollaborate with the sales team to develop and implement sales strategies that drive revenue growthHandle customer inquiries and complaints in a professional and timely mannerParticipate in sales meetings, training sessions, and other company events as requiredSales Colleague Qualifications and Skills:High school diploma or equivalent required; bachelor's degree in business, marketing, or related field preferredProven sales experience in a B2 B or B2 C environmentFluent in Russian & English languageStrong communication and interpersonal skillsAbility to build and maintain strong customer relationshipsExcellent negotiation and problem-solving skillsResults-driven with a track record of meeting and exceeding sales targetsFamiliarity with CRM software and sales performance metricsAbility to work independently as well as part of a team