Sales Agent (Emirati Talent)

ResponsibilitiesAnswers the telephone and directs enquiries to the proper person; and, if necessary, provides information on the availability of rooms and function space of the hotel.Coordinates and follows up with internal departments.Composes letters on behalf of the Director of Sales.Ensures all correspondence is filed in a methodical, systematic basis.Attends meetings, records and distributes the minutes, and follows up on action items if requested by the Director of Sales.Maintains a database of contacts which may be required by the Sales and Marketing team.Uses a diary or to‑do list for daily assignments/tasks.Ensures that trace files are checked and actioned on a daily basis.Handles telephones/calls as per hotel standards, takes messages and priorities where necessary and informs the concerned guest.Ensures all outgoing correspondence is typed, proofread, and distributed or sent to the highest possible standard.Prepares letters, memos and other correspondence on behalf of the Director of Sales.Sets up a filing system for all relevant and important correspondence or documents.Sets up a commercial database according to specific sources, updates and maintains the systems accurately.Updates guest database regularly.Implements a daily follow-up system.Performs other duties as assigned by the Department Head.Thoroughly familiarizes oneself with the hotel’s emergency procedures and remains prepared for any emergency which may occur.Maintains a monthly overview of vacation and public holiday balances for all staff and delivers a monthly consolidated summary to the Director of HR.Is familiar with all relevant company documentation, especially with the Operational Standards Manual for the applicable area.Assists in Task Force Teams for new openings.Carries out any other reasonable task as requested.Qualificationshigh school degreeAdditional InformationYour team and working environment:Rixos Premium Saadiyat Island is a unique resort where exclusivity and luxury define every experience. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters andfine white sands overlooking the Arabian Gulf.At Accor we are Heartists!Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island. Every day we look for opportunities to engage in a personal and meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding.Remote Work :NoEmployment Type :Full-time#J-18808-Ljbffr