Russian Speaking GSA Recreation- for Luxurious Hotel

OverviewApt Resources is looking for a dynamic and customer-oriented Russian-speaking Guest Service Agent (GSA) for the Recreation department. In a luxury setting, this role you will be responsible for ensuring that all guests enjoy a seamless and enjoyable recreational experience while attending to their needs and inquiries. Your excellent communication skills and strong commitment to service will play a key role in enhancing guest satisfaction.ResponsibilitiesWelcome guests and provide them with information regarding the hotel's recreational facilities and services.Assist guests with reservations inquiries about activities and provide personalized recommendations for a memorable experience.Ensure proper handling of guest requests, concerns, and feedback in a timely and professional manner.Maintain a high level of cleanliness and order in all recreational areas.Collaborate with other departments to enhance guest services and resolve issues effectively.Assist in promoting recreational activities, programs, and memberships to drive engagement.Work closely with team members to develop a positive and engaging atmosphere for guests.QualificationsPrevious experience in a guest service role within a luxury hotel or resort environment is preferred.Fluent in Russian and English; proficiency in additional languages is a plus.Strong interpersonal and communication skills.Passion for hospitality and delivering outstanding guest experiences.Ability to multitask and work effectively in a fast-paced environment.Positive attitude with a willingness to go above and beyond for guests.Flexible schedule including availability on weekends and holidays.Strong problem-solving skills and attention to detail.Must be in UAE.BenefitsThe salary is AED 2000 plus AED 500 service charge, accommodation, food and other benefits as per UAE labour laws.#J-18808-Ljbffr