Retail Coordinator

The Retail Coordinator is responsible for ensuring smooth day-to-day operations across all retail outlets by maintaining accurate reporting, compliance documentation, communication flow, and administrative trackers. The role acts as a central point of coordination between retail teams, head office functions, and external stakeholders to support productivity, compliance, and business continuity. Key Responsibilities Maintain the Daily Sales Report (DSR) and support daily MIS reporting. Monitor store CCTVs regularly to highlight gaps and recommend actions for improving staff productivity. Maintain and update daily operational trackers to ensure accuracy and timely reporting. Prepare and circulate meeting minutes, maintain follow-up trackers, and ensure timely closure of pending actions. Support store opening and closing checklists to ensure compliance with company standards. Compliance & Licensing Track and maintain up-to-date records for Civil Defence Certificates, Store Licenses, VAT Certificates, Ministry of Health (MOH) / Ministry of Labor (MOL) documents. Ensure timely renewal of all certificates, licenses, and legal requirements. Lease & Property Management Maintain trackers for lease renewals. Support in coordinating with landlords and property management for renewals and related documentation. Retail Operations Coordination Facilitate effective communication between Retail, HR, and Finance teams at the office level. Maintain weekly staff rotas to ensure proper workforce planning and scheduling. Track and record promotional activities across stores, ensuring proper execution and documentation. Qualifications & Skills 2 years of experience in retail operations, coordination, or administrative support. Strong organizational skills with the ability to manage multiple trackers and deadlines simultaneously. Proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools. Strong attention to detail, accuracy, and follow-up skills. Excellent communication skills to liaise between internal teams and external parties.