Reservations Agent – Waldorf Astoria Ras Al Khaimah

| | || --- | --- || **Location** | Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates || **Qualifications** | None / No Formal Education || **Experience** | No Experience / Fresh |## Job OverviewA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.## Company OverviewTALENTMATE Portal is designed to assist professionals in their job search and hiring processes. It provides a platform to bring job seekers and employers together, offering tools and resources for both finding job opportunities and identifying potential candidates.## Quick Details* Salary Range: Market Competitive* Job Type: Full-time* Qualifications: None* Experience: Entry level / No experience required## Key Responsibilities* Responding to all enquiries in a highly professional & personalized manner.* Offer the most suitable room types and curate the experience based on guest preference.* Answer both internal /external calls as per Brand standard and FORBES.* Ensure that all reservations requests are processed with quality.* Handle modification or cancellation enquiries from guests and partners.* Follow-up payments for reservation which require prepayments.## Requirements* A passion for delivering great customer service.* A highly professional telephone manner and excellent communication skills.* Outstanding administration and organizational skills.* Intermediate computer proficiency.## Benefits* Opportunities to work with a leading global hospitality company.* Potential for career growth within Hilton and its brands.* Engaging and supportive team environment.* Exposure to international standards of customer service.* Be part of a company dedicated to providing exceptional guest experiences.#J-18808-Ljbffr