Reservation Agent

Location: Dubai, UAEIndustry: TravelJob Type: Full-TimeSalary: AED 6,500 – AED 7,500 per monthJob OverviewIIQAF Group is seeking a professional and detail-oriented Reservation Agent to manage bookings, reservations, and client inquiries for our travel and tourism operations in Dubai. The ideal candidate will provide exceptional customer service while efficiently handling flight tickets, hotel bookings, tour packages, and travel itineraries.This role is ideal for candidates looking for Reservation Agent jobs in Dubai, Travel Consultant UAE, Ticketing and Booking Agent, or Tourism Reservation roles.Key ResponsibilitiesHandle flight, hotel, and tour package reservations accuratelyAssist clients with booking changes, cancellations, and refundsProvide expert guidance on travel packages, visa requirements, and destinationsMaintain accurate reservation records and documentationUse GDS systems (Amadeus, Sabre, Galileo) for ticketing and reservationsRespond to customer inquiries via phone, email, and chat professionallyAchieve monthly reservation and sales targetsEnsure compliance with travel agency policies and UAE tourism regulationsRequired Skills & QualificationsProven experience as a Reservation Agent, Travel Consultant, or Ticketing AgentKnowledge of GDS systems (Amadeus, Sabre, Galileo)Strong communication and customer service skillsAttention to detail and ability to multitask in a fast-paced travel environmentSales-oriented mindset with ability to upsell travel servicesFamiliarity with UAE travel regulations, visa processes, and tourism guidelinesPreferred QualificationsExperience working in travel agencies or tourism companies in DubaiIATA or similar certification (advantage)Multilingual skills (Arabic/English)Why Join IIQAF GroupCompetitive salary: AED 6,500 – AED 7,500 per monthOpportunity to work with a reputable travel and tourism companyCareer growth in reservations, travel consultancy, and ticketingSupportive team and professional work environment#J-18808-Ljbffr