Renewals Executive

InZone Corporate Services Provider | Full timeDubai, United Arab Emirates | Posted on 08/19/2025As a RenewalsExecutive, your primary responsibility is to manage the renewal process ofexisting companies, ensuring a high renewal rate and customer satisfaction. Youwill play a crucial role in maintaining strong relationships with clients,understanding their needs, and facilitating the renewal process to secureongoing business.RequirementsMonitor andtrack upcoming contract expirations or renewals.Proactivelyengage with clients before renewal dates to discuss terms, negotiate contracts,and address concerns and ensure timely renewalsAct as aprimary point of contact for clients during the renewal process, addressinginquiries and providing necessary informationIdentifyreasons for non-renewals and work with the sales or customer success teams tomitigate issues and retain customers.Provideregular reports and insights on renewal performance to management and relevantstakeholders.Communicateeffectively across departments to address customer needs and concerns relatedto renewals.#J-18808-Ljbffr