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Remote: AI-Driven Knowledge Architect for Support

sifiapp

Al Khubar, Saudi ArabiaSAR 16,667-25,000/moToday
Saudi ArabiaIT & TechnologyFull Time

Skills Required

ArabicEnglish

Job Description

A fintech company in Riyadh is seeking a Knowledge Intelligence Architect to design and maintain structured documentation that aids in AI-driven support resolution and knowledge management. This position requires the ability to convert operational complexity into decision-ready content and involves scaling the Help Center for external customers. Bilingual proficiency in Arabic and English is necessary, ensuring documentation is accessible to all users, enhancing customer support efficiency and operational effectiveness.#J-18808-Ljbffr