Registration AssistantJanuary 15, 2026

Job Title: Registration AssistantReporting Relationship: RegistrarLocation: Global Studies University, Sharjah, United Arab EmiratesJob Status: Full timeApplication Deadline: The position is open, until filledAbout UsLocated in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non‑profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al‑Qasimi, Member of the Supreme Council and Ruler of Sharjah. Visit our website to learn more, gsu.ac.ae.About The PositionThe Registration Assistant provides high‑quality administrative and student‑centered support to the Registrar’s Office at the Global Studies University (GSU). The successful candidate will play a key role in supporting the University’s academic mission by ensuring the accuracy, integrity, and confidentiality of student records and by assisting students, faculty, and academic units with the registration process, enrollment, and related academic processes, and student record management. The Registration Assistant contributes to compliance with institutional, licensure, and accreditation requirements, including those of the CAA and other relevant authorities.Key ResponsibilitiesServe as the first point of contact for the Registrar’s Office by welcoming and assisting students, faculty, staff, and visitors in person, via email, and by phone; provide accurate information on academic programs, registration procedures, the academic calendar, and institutional policies, and direct inquiries to the appropriate servicesAdvise and support new and continuing students with course registration procedures, including during add/drop periods, enrollment verification, and academic record inquiries, in coordination with Academic Affairs and academic departmentsMaintain, update, and verify student academic records and student databases in the Student Information System (SIS), ensure accurate data entry, proper filing, and compliance with institutional policies and confidentiality standardsPrepare, issue, and track official university academic documents such as enrollment letters, registration confirmations, transcripts (where applicable), and other student‑related correspondenceEnsure proper documentation and recordkeeping by scanning, uploading, organizing, and maintaining student academic documents, course‑related materials, and required supporting records in the system, including tracking and following up on any missing or incomplete records/documentsSupport graduation procedures by working collaboratively with the Registrar and relevant committees to ensure accurate eligibility checks and smooth coordination and execution of all related documentation and activitiesParticipate in student‑facing activities during university events such as student orientations, open days, advising sessions, institutional events, and external exhibitions, representing the Registrar’s OfficeAssist with academic reporting and data preparation as required for internal reviews, accreditation, licensure, and external reporting bodies, in coordination with Institutional Effectiveness and Academic AffairsSupport the implementation and continuous improvement of registration workflows, systems, and procedures to enhance efficiency, student experience, and compliance.Perform other administrative and operational duties as assigned by the Registrar to support the effective functioning of the officeRequired Education And ExperienceBachelor’s degree required, Master’s degree in a relevant field preferredMinimum of 1–2 years of experience in student records, registration, or student services, preferably within a higher education institutionExperience with PeopleSoft SIS and Canvas LMS (preferred but not required) Fluency in written and spoken English is essential; fluency in written and spoken Arabic is preferredCompetencies and SkillsAbility to maintain a high level of professionalism, discretion, and commitment to confidentiality and data protection when handling student recordsExcellent verbal and written communication skills, including the ability to communicate clearly and professionally with students, faculty, and staffStrong organizational skills with exceptional attention to detail; able to take initiative, work independently with minimal supervision, and contribute effectively as part of a collaborative academic and administrative teamStrong interpersonal skills with a student‑centric and service‑oriented approachEffective time management skills, with the ability to prioritize multiple tasks and meet deadlines in a fast‑paced academic environmentProficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with student information systemsAbility to work collaboratively in a multicultural environment and perform well under pressure while meeting deadlinesDemonstrated willingness to engage in ongoing professional development to enhance skills and supp