Regional Operational Manager

Regional Operational ManagerLocation: Riyadh, Saudi ArabiaEmployment Type: Full-TimeCompany BriefCOFE App is a leading next-generation coffee marketplace and technology platform connecting consumers, coffee brands, and cafés through a seamless digital ecosystem. Designed as a daily lifestyle app for everything coffee, COFE enables multiple ordering modes, loyalty and subscription programs, advanced analytics, and B2B SaaS solutions that empower brands to scale efficiently. With over 3 million downloads, 2 million registered users, and a network of 800+ brands across 2,500+ locations, COFE has established itself as one of the region’s most adopted and data-driven F&B platforms. Recognized by Forbes ME and leading regional institutions, COFE continues to expand its regional footprint while redefining how coffee is discovered, ordered, and experienced.Role OverviewWe are seeking a dynamic and experienced Regional Operational Manager to oversee our day-to-day business operations. The ideal candidate will be a Saudi national with deep F&B industry experience, a robust network within the sector, and preferably, a background in sales within F&B SaaS solutions. This leadership role will be critical in driving operational excellence, strengthening our market position, and ensuring the seamless execution of our strategic initiatives.Key ResponsibilitiesOversee daily business operations, ensuring efficient and effective processes across all functions.Collaborate with cross-functional teams (technology, finance, sales, and marketing) to drive operational excellence and achieve business goals.Develop and implement operational strategies aligned with COFE’s mission and vision.Work closely with the executive team to drive business growth and ensure alignment with the overall company strategy.Build and maintain strong relationships with key F&B brands across Saudi Arabia and the Middle East.Leverage your network and industry knowledge to identify new business opportunities and enhance client engagement.Provide oversight and strategic direction for the sales of our F&B SaaS solutions, including COFE Cloud.Collaborate with the sales team to develop go-to-market strategies, optimize sales processes, and drive revenue growth.Oversee budgeting, forecasting, and resource allocation to ensure sustainable business growth.Monitor financial performance and implement cost-effective measures without compromising quality or innovation.Continuously evaluate and improve operational processes, leveraging technology to enhance efficiency.Foster a culture of innovation and continuous improvement across the organization.Mentor and lead a high-performing operations team, fostering a culture of accountability and excellence.Promote a collaborative and transparent work environment to drive employee engagement and professional growth.QualificationsNationality: Must be a Saudi national.Education: Bachelor’s degree in Business Administration, Operations Management, or a related field. An MBA or equivalent advanced degree is preferred.Experience: Proven track record in a senior operations leadership role within the F&B industry; extensive experience working with key F&B brands and a robust industry network; prior experience in a tech-powered or SaaS environment highly desirable; sales exposure in F&B SaaS solutions will be considered a strong asset.Skills & Competencies: Strong strategic and analytical skills, with the ability to drive operational improvements; excellent leadership and team management abilities; exceptional communication and interpersonal skills; proven ability to thrive in a dynamic, fast-paced environment; demonstrated success in building and maintaining relationships with high-profile clients and stakeholders.What We OfferImpactful Role: Be at the forefront of transforming the F&B industry with innovative tech solutions.Competitive Compensation: A robust salary package with performance-based incentives.ESOP: Participation in our Employee Stock Ownership Plan, giving you a stake in our long-term success.Professional Growth: Opportunities for leadership development and career advancement.Dynamic Environment: Work in a collaborative and fast-paced setting with a passionate team.#J-18808-Ljbffr