Receptionist

OverviewThe Clinic Receptionist serves as the first point of contact for patients and visitors. They are responsible for providing excellent customer service, managing front-desk operations, scheduling appointments, and maintaining patient records while ensuring a welcoming and efficient clinic environment.ResponsibilitiesGreet patients and visitors warmly and professionally.Answer incoming calls, respond to inquiries, and route calls to the appropriate personnel.Schedule, confirm, and manage patient appointments using clinic software.Collect and update patient information, including medical history and insurance details.Process patient check-in and check-out procedures.Handle payments, issue receipts, and maintain daily cash reports.Coordinate with medical staff to ensure smooth patient flow.Maintain a clean and organized reception area.Assist with administrative tasks such as filing, scanning, and data entry.Maintain patient confidentiality in compliance with clinic policies and healthcare regulations.Qualifications and SkillsHigh school diploma or equivalent; additional certification in healthcare administration is a plus.Proven experience as a receptionist or in a customer-facing role, preferably in a medical or healthcare setting.Proficiency in using computers, MS Office, and medical management software.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Professional appearance and demeanor.Ability to work in a fast-paced and team-oriented environment.Preferred LanguagesEnglish and ArabicJob Type: Full-time#J-18808-Ljbffr