Receptionist

Job Summary: We are looking for a motivated and customer-focused individual to join our team as a Receptionist. This pivotal position is responsible for providing exceptional front-desk support managing incoming communications and making a positive first impression for visitors and clients. You will need strong selling abilities technical know-how and excellent communication skills as well as a keen aptitude for solving problems efficiently while upholding our commitment to outstanding service.Key Responsibilities Reception Technical Support & Customer EngagementGreet and welcome all visitors and clients in a professional and friendly manner ensuring a positive and approachable first point of contact.Handle incoming calls emails and enquiries promptly accurately and confidentially directing them to the relevant personnel or department.Use tailored selling techniques to promote company services and products to visitors and callers understanding customer needs and matching solutions effectively.Perform a range of administrative tasks including appointment scheduling meeting room bookings and accurate record keeping.Required Skills Selling Technical & CommunicationDemonstrated selling skills with the ability to identify needs recommend services and convert enquiries into opportunities.Technical knowledge of common office equipment and basic IT systems (e.g. printers teleconferencing Microsoft Office Suite).Qualifications & Experience Reception Sales & TechnicalPrevious experience in a receptionist front-desk customer service or administrative role is advantageous.Experience in using sales techniques or supporting sales functions is desirable.#J-18808-Ljbffr