Receptionist German Speaker

<div><h3>MAIN DUTIES AND RESPONSIBILITIES</h3><ul><li>Register and process check in for all arrivals.</li><li>Handle guest check outs efficiently and professionally.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon Guests departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check and convey message mail and package to Guests.</li><li>Assist at the Information counter Foreign Exchange Night Audit and Business centre as and when assigned.</li><li>Have knowledge of the hotel rate codes package segmentation discounts and how to handle each.</li><li>Handle safe deposit boxes in a accordance with policies and procedurres.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Ensures that all guests are greeted on arrival&departure of the hotel.</li><li>Review log book verify outstanding and follow up pending. Identify if any special assignment for the daily.</li><li>Check Hotel situation occupancy functions groups VIPs.</li><li>At the end of the shift or the day he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Prepare for daily arrivals in terms of room allocations amenities and special requests of the guests.</li><li>Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.</li><li>Review and update Logbook.</li><li>Check equipments.</li><li>Be Smart well groomed and maintain a friendly and cheerful disposition all the times.</li><li>Oversee the day to day operations.</li><li>Report regularly on happening to Asst. FO/FOM.</li><li>Fire Procedure.</li><li>First Aid Procedures.</li><li>Handle guest complaints and report to manager.</li></ul><h3>QUALIFICATIONS</h3><p>University Degree in Hotel Management minimum 1 year in a similar role star Hotel</p><h3>REQUIRED LANGUAGES</h3><ul><li>English</li><li>Russian</li><li>German</li><li>Arabic</li></ul><h3>ADDITIONAL INFORMATION</h3><ul><li><b>Competitive Salary and Compensation:</b><ul><li>Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li><b>Training and Development Opportunities:</b><ul><li>Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li><b>Career Advancement:</b><ul><li>Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li><b>Health and Wellness Benefits:</b><ul><li>Comprehensive health insurance coverage.</li></ul></li><li><b>Employee Recognition Programs:</b><ul><li>Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li><b>WorkLife Balance:</b><ul><li>Policies and practices that promote a healthy worklife balance including flexible scheduling where possible.</li></ul></li><li><b>Uniforms and Dress Code:</b><ul><li>Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li><b>Social Events and Activities:</b><ul><li>Participation in social events teambuilding activities and employee gatherings to foster a positive work culture.</li></ul></li><li><b>Transportation Services:</b><ul><li>Transportation services.</li></ul></li><li><b>Employee Wellness Programs:</b><ul><li>Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.</li></ul></li></ul><h3>REMOTE WORK</h3><p>No</p><h3>EMPLOYMENT TYPE</h3><p>Fulltime</p></div>#J-18808-Ljbffr