Receptionist

DescriptionRole: ReceptionistLocation: Abu DhabiRole purpose:Interact with customers/clients to provide and process information in response to inquiries concerns and requests about products and services.Attend to visitors and assist with their purpose of visit.Key accountabilities of the role:These are the main responsibilities of this roleResponsibilities:Serve visitors by greeting welcoming and directing them appropriately; notifies personnel of visitor/appointment arrival; maintains security and tele communications systemWelcomes visitors by greeting them in person or on the telephone answering or referring to inquiriesDirects visitors by maintaining employee and department directories and the given instructionsMaintains security by following procedures monitoring logbook and issuing visitor badges.Maintains safe and clean reception area by complying with procedures rules and regulations.Assure the readiness of the reception area for each working day and have all the front desk activities fully operational at the start of the business hoursMaintains continuity among work teams by documenting and communicating actions irregularities and continuing needsContributes to team effort by accomplishing related results as neededProvide information to callers over the telephoneRespond to emails and correspondence related to their scope of workMonitors and update visitors recordsPerform basic bookkeeping and record fillingPerform data entryTo assist in dealing with customer complaints in an effective and courteous manner providing or seeking solutions promptly.Confirms appointment and maintain event calendarPerform other duties as assignedBuild a good rapport with all clients/visitors and resolve any complaints/issues quickly to maintain high quality customer serviceMonitors the office recycling facilities and scheduleResults required:Establish and maintain cooperative working relationships.Deal with all sections and branches with high cooperation.To take up more responsibilities and discharge them effectively and efficiently.Observes company policy and proceduresThis position is for UAE Nationals only.#J-18808-Ljbffr