Rebuilds Specialist

Career Area:SalesJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.Role DefinitionCaterpillars Electric Power Division isseekingaRebuild Specialist to support global aftermarket growth through the development andcommercialdeployment of rebuild offerings. This role focuses on shaping how rebuild solutions are defined priced and executed across the dealer network by combining technical knowledge with commercialexperienceand field engagement.The Rebuild Specialist works closely with dealers sales teams and internal partners to translate service data into practicaldealerreadycommercial offerings that improve customer value profitability and lifecycle performance.What You Will DoAnalyze dealer work orders rebuild scopes parts content and labor structures toidentifyrebuild cost drivers and commercial opportunities.Support the development and refinement of tiered rebuild and repair offerings aligned to customer needs dealer capabilities and lifecycle strategies.Build andmaintainrebuildingpricing frameworks and benchmarks to support competitive positioning and consistent market execution.Partner with Sales MarketingPartsPricing and Product Groups to ensure rebuild offerings are commerciallyviableandfieldready.Work directly with Caterpillar dealers to support rebuild strategy deployment offering adoption and commercial execution.Participate in dealer workshops and field engagements tochampionrebuild frameworks pricing logic and value propositions.Translate technical and financial rebuild data into clear insights and recommendations for internal stakeholders and leadership.Support aftermarket new product introductions and repairoptionlaunches by ensuring rebuild offerings align with enterprise growthobjectives.Incorporate dealer and field feedback to continuously improve rebuild offerings andgotomarketapproaches.What You Will HaveCustomer Focus:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability toleveragethat information in creating customized customer solutions.Facilitatescreationof the right products and services to resolve customer business issues.Fosters strong customer relationships via delivery on commitments open communication and on-going feedback/improvement.Advisesothers on creating customer focused environments in various scenarios.Anticipates customer needs focusing efforts to proactively meetneedsand exceed customer expectations.Measures andobservescustomer satisfaction levels toascertainand implement service improvement alternatives.Communicates and models the criticality of customer focus as an organizational strategy.Industry Knowledge:Knowledge of the organizations industry group trends directionsmajor issues regulatory considerations and trendsetters; ability to apply industry knowledge appropriately to diverse situations.Discusses industry-specific flagship products and services.Demonstrates current knowledge of the regulatory environment for industry segmentDescribes the contribution ofownfunction as it relates to the industry segment.Participates in major industry professional associations;subscribesto industry-specific publications.Currently works with a major industry segment and associated functions and features.Effective Communications:Understandingofeffective communication conceptstoolsand techniques; ability to effectivelytransmit receive and accurately interpret ideas information and needs through the application ofappropriate communicationbehaviors.Reviews others writing or presentations and provides feedback and coaching.Adaptsdocuments and presentations for the intended audience.Demonstrates both empathy and assertiveness whencommunicatinga need or defending a position.Communicates well downward upward and outward.Employsappropriate methodsof persuasion whensolicitingagreement.Maintains focus on the topic at hand.Value Selling:Knowledge of the principles and practices for selling productstechnologyand services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.Usesvalue selling techniques to successfully engage customers.Researchthecustomersindustry and organization beforeattemptingsales calls.Discusses issues and considerations regarding current value selling practices and recommends potential improvements.Quantifies proposed costsbenefitsand value in customer terms.Defines and documents value-added activities and their benefits to customers beyond theinitialsales transaction.Decis