Quality Assurance Analyst

First American

Bengaluru, India₹25,000–₹80,000/mo≈ AED 1.1K-3.5K/moToday

IndiaAnalystFull Time

Skills Required

Customer Service

Job Description

Quality Assurance analyst is responsible for assessing the Quality of the performance of our call center associates who deal with existing and potential customer. The QA will monitor inbound and outbound call and email responses to assess associate s demeanor, technical accuracy, customer service pe