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Quality Analyst

Zieo Pharma

Bengaluru, India₹25,000–₹80,000/moAED 1.1K-3.5K/moToday
IndiaAnalystFull Time

Job Description

*What You ll Do as the Quality Analyst** Support IT service desk operations and ensure quality of help desk support services. Conduct monitoring and review of help desk activities including calls, tickets, and chat. Perform periodic assessments of technician skills and knowledge. Provide coaching, r