Quality Analyst

R K BANSAL FINANCE PVT LTD (Ram Fincorp)

Gurugram, Haryana, India₹25,000–₹80,000/mo≈ AED 1.1K-3.5K/moToday

IndiaAnalystFull Time

Skills Required

Customer Service

Job Description

Job Summary The Quality Control Executive will be responsible for monitoring, evaluating, and improving the quality of customer interactions handled by the Customer Service team of the NBFC. This role involves reviewing customer emails and call recordings to ensure accuracy, compliance, professional