Quality Analyst

BPO Convergence (BPOC)

Bengaluru, India₹25,000–₹80,000/mo≈ AED 1.1K-3.5K/moToday

IndiaAnalystFull Time

Skills Required

Customer Service

Job Description

BPO monitors, audits, and evaluates customer service interactions (calls, chats, emails) to ensure adherence to quality standards, compliance regulations, and service-level agreements.

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