Quality Analyst

Atria Convergence Technologies (ACT)

Bengaluru, India₹25,000–₹80,000/mo≈ AED 1.1K-3.5K/moToday

IndiaAnalystFull Time

Skills Required

Communication

Job Description

*Role & responsibilities** **Call Auditing:** Conduct regular monitoring of live and recorded calls to evaluate communication skills, technical accuracy, and adherence to scripts. **Quality Reporting:** Prepare daily, weekly, and monthly quality reports **Calibration Sessions:** Lead and partici