QA/QC Engineer (ITS Scope)

Business Line: Consulting and OperationsType of contract: Permanent contractService Line: OnM OperationsRegion: Middle East and South AsiaJob Family: Operations and Maintenance - OperationalProfession: Services and Operations Technician ICompany DescriptionEgis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting‑edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.Job DescriptionThe QA/QC Engineer will ensure operational excellence, compliance with Ashghal standards, and the effective functioning of Intelligent Transport Systems (ITS), Traffic Management Systems (TMS), Road Operation Management Centers (RMC), Tunnel Control Rooms, Telecommunications infrastructure, SCADA, and SCATS systems across Qatar’s highway and road networks. The role involves developing and enforcing quality assurance and control processes, conducting audits and reviews, and collaborating with internal teams, contractors, and stakeholders to guarantee system reliability and performance.Quality Assurance & Quality ControlDevelop, implement, and maintain comprehensive QA/QC plans for ITS, TMS, SCADA, SCATS, telecommunications, and related systems.Ensure all operations and maintenance activities conform to Ashghal specifications, Qatar Construction Specifications (QCS), and international standards.Perform regular quality audits, system reviews, and operational checks across traffic systems, RMC, and control rooms.Compliance & Standards EnforcementMonitor compliance against Ashghal ITS deployment guidelines and ITS specifications including functional and non‑functional requirements.Validate system performance, redundancy, uptime, maintenance procedures, documentation, and reporting criteria.Ensure effective implementation of ISO 9001 quality management principles across system life cycles.System Performance MonitoringCollaborate with operations teams to monitor system health, performance indicators, alarms, and incident reports within RMC and tunnel control environments (24/7 operations).Evaluate performance metrics and identify trends affecting SCADA, SCATS, and ITS performance.Recommend corrective actions, system improvements, or process enhancements to meet KPIs.Support and/or lead Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), System Integration Tests (SIT), and operational validation exercises for ITS and control systems.Verify telecommunication links, SCADA interfaces, and data integrity between field equipment and management centers.Documentation & ReportingPrepare detailed QA/QC reports, non‑conformance reports (NCRs), corrective/preventive action plans, test logs, and change control documentation.Contribute to standard operating procedures (SOPs), system manuals, and handover documentation for operational readiness.Risk Management & Safety AssuranceEstablish risk assessment protocols and quality checkpoints in collaboration with RMC, tunnel operations, telecommunications and system integration teams.Ensure HSE compliance during all operations and quality audit activities.Stakeholder CoordinationLiaise with cross‑functional teams including ITS contractors, Operations Center staff, telecommunications engineers, and external parties (e.g., Ministry of Interior, Baladiya, emergency services) during incidents or quality escalations.Participate in lessons‑learned reviews and support quality improvement initiatives.Provide guidance and quality awareness training to operations and engineering teams.Stay updated with emerging technologies and industry best practices in ITS, SCADA, SCATS and traffic management.QualificationsDegree: Bachelor’s in Electrical, Telecommunications, Computer Engineering, Civil Engineering with ITS focus, or equivalent.Experience: Minimum 5–8 years in QA/QC within ITS, traffic systems, SCADA, or control operations (preferably in highway/road operations or traffic management environments).System Knowledge: S